FAQ

A Trustworthy Factory & Partner for Outdoor Mobile Products

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Frequently Asked Questions

Can it be customized according to the venue and purpose?

Okay. Mobile food trucks and mobile toilets can be customized according to needs in terms of size, exterior color, internal functions, water and electricity configuration, and logo layout, with one-on-one graphic design throughout the process.

Without drawings, can you help design a solution for free?

Yes! Simply tell us your business type, kitchen equipment list, and target country standards. Our industrial designers will provide free 2D/3D layout drawings and electrical/plumbing schematics.

How long does the production cycle usually take? How long can it be shipped?

Standard models take 15–20 working days, while custom OEM/ODM models take 20–30 working days. Sea freight takes 15–35 days depending on your destination port.

Can home delivery be provided nationwide? How is the shipping fee calculated?

Yes, we support EXW, FOB, CIF, and DDP door-to-door delivery worldwide. Shipping fees are calculated based on trailer dimensions (20GP/40HQ container or flat rack) and your destination address.

How is the quality of the dining car and toilet, and are they waterproof and durable?

Every unit is built with a heavy-duty galvanized steel chassis, insulated fiberglass/stainless steel body, and undergoes strict 24-hour high-pressure rain testing before leaving our factory.

Do mobile toilets need to be connected to sewers and have ground infrastructure construction done?

No ground construction is required. Our mobile toilets come with built-in clean water tanks and large-capacity sewage holding tanks, or can optionally connect to municipal pipelines.

How to solve after-sales maintenance and parts replacement after overseas landing?

We provide a 1-year warranty on core structural and electrical components, free spare parts kit shipped with the trailer, and 24/7 remote video technical support.

Will there be an odor when the toilet is placed on the street of the commercial district?

No. Our mobile toilets feature an enclosed negative-pressure exhaust system, water-sealed flushing valves, and integrated deodorizing devices to keep the interior fresh and odor-free.

Are you a source factory or a trading company? Can we conduct on-site factory inspections?

We are a 100% source manufacturer with a 40,000㎡ production base. You are warmly welcome to visit our factory in person or book a live video factory tour anytime.

Can you provide free block layout planning and pricing?

Yes, for commercial street operators, scenic spots, and event organizers, we provide complete multi-unit scene planning and tiered wholesale quotations for free.

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